Cairn Support & Legal

Terms of Use

Last updated: 12 August 2026

1. Eligibility

You must be at least 13 years of age, or the minimum age required in your jurisdiction, to use Cairn.

2. Acceptable Use

Cairn is provided for personal wellbeing and self-care purposes.

You agree not to:

  • Interfere with the operation of the app.

  • Attempt to gain unauthorised access to the app or related systems.

  • Reverse engineer, copy, distribute or resell the app or its content.

  • Use the app in a manner that harms other people.

3. Paid Features

If Cairn offers paid features, pricing and subscription details will be provided before purchase.

Purchases made through the Apple App Store or Google Play Store are subject to the terms and billing policies of those platforms.

4. User Content

You retain ownership of the rituals, notes, photos, drawings and other content you create.

You grant Cairn permission to store and display that content solely for the purpose of providing the app to you.

5. Intellectual Property

The Cairn name, logo, branding, activity library, written guidance, illustrations and software are owned by Crystarlis Publishing and are protected by applicable intellectual property laws.

6. Limitation of Liability

Cairn is provided on an "as is" basis.

Cairn is a wellbeing support tool and does not provide medical advice, diagnosis or treatment.

To the maximum extent permitted by law, Crystarlis Publishing is not liable for losses arising from the use or inability to use the app.

Nothing in these terms excludes rights that cannot be excluded under applicable consumer protection laws.

7. Contact Details

Questions about these Terms of Use may be sent to:

admin@crystarlispublishing.com

Last updated: 12 August 2026

1. Eligibility

You must be at least 13 years of age, or the minimum age required in your jurisdiction, to use Cairn.

2. Acceptable Use

Cairn is provided for personal wellbeing and self-care purposes.

You agree not to:

  • Interfere with the operation of the app.

  • Attempt to gain unauthorised access to the app or related systems.

  • Reverse engineer, copy, distribute or resell the app or its content.

  • Use the app in a manner that harms other people.

3. Paid Features

If Cairn offers paid features, pricing and subscription details will be provided before purchase.

Purchases made through the Apple App Store or Google Play Store are subject to the terms and billing policies of those platforms.

4. User Content

You retain ownership of the rituals, notes, photos, drawings and other content you create.

You grant Cairn permission to store and display that content solely for the purpose of providing the app to you.

5. Intellectual Property

The Cairn name, logo, branding, activity library, written guidance, illustrations and software are owned by Crystarlis Publishing and are protected by applicable intellectual property laws.

6. Limitation of Liability

Cairn is provided on an "as is" basis.

Cairn is a wellbeing support tool and does not provide medical advice, diagnosis or treatment.

To the maximum extent permitted by law, Crystarlis Publishing is not liable for losses arising from the use or inability to use the app.

Nothing in these terms excludes rights that cannot be excluded under applicable consumer protection laws.

7. Contact Details

Questions about these Terms of Use may be sent to:

admin@crystarlispublishing.com

Privacy Policy

Last updated: 12 August 2026

1. Information We Collect

Cairn collects and stores information you choose to enter while using the app, including:

  • Preferences, such as experience, transitions and audio settings.

  • Rituals you build and save, including names, activities and order.

  • Paths you mark as your Safe Path or Trusted Paths.

  • Basic device and app information required for the app to function.

2. User-Generated Content

Content you create in Cairn belongs to you. This includes rituals, notes, reflections, photos, drawings and other content you choose to save.

Cairn stores this content solely to provide the app's functionality and make it available to you within the app.

3. Journal Entries and Reflections

Notes, reflections and Log entries are treated as personal information and are stored on your device so you can return to them later.

Cairn does not review, analyse, or share the content of your entries.

4. Photos and Drawings

Photos attached to activities and drawings created within Cairn are stored on your device alongside the related Log entry.

Camera and photo-library access are used only when you choose to attach or create content.

5. Data Storage

Cairn stores your information on your device using local app storage.

Cairn does not require an account and does not transmit your rituals, notes, reflections, photos or drawings to a Cairn-operated server.

6. Your Rights

You may view, edit and delete content you create within Cairn at any time.

You may also remove all app data by deleting the app or clearing its stored data from your device.

7. Contact Information

If you have questions about this Privacy Policy, please contact:

Crystarlis Publishing Email: admin@crystarlispublishing.com Support: https://www.crystarlispublishing.com.au/cairn-support-page

Disclaimer

Last updated: 12 August 2026

Wellbeing Support, Not Medical Care

Cairn provides wellbeing and self-care support.

  • Cairn is not a medical device.

  • Cairn does not provide medical advice, diagnosis or treatment.

  • Cairn is not a substitute for care from a qualified health professional.

  • Use of Cairn does not create a therapeutic, clinical or professional relationship.

Seek Professional Care When Needed

If you have concerns about your physical health, mental health or wellbeing, seek advice from a qualified healthcare professional.

Move at your own pace. You may stop, modify or skip any activity that does not feel appropriate, comfortable or safe for you.

In an Emergency

If you are experiencing a crisis, believe you may be at risk of harm, or require urgent assistance, contact your local emergency services or emergency support service immediately.

Cairn does not provide emergency support and does not monitor user activity, entries or communications

Support

Welcome to Cairn Support.

If you need help with Cairn, please contact:

admin@crystarlispublishing.com

When reporting a problem, please include:

  • Device type

  • Operating system version

  • Description of the issue

  • Steps to reproduce the issue

  • Screenshots, if available

We will do our best to respond as quickly as possible.

For additional information please see:

  • Privacy Policy

  • Terms of Use

  • Disclaimer